Privacy Policy

THE MIGRAINE LIFE LTD Privacy Policy

Our contact details

Name: THE MIGRAINE LIFE LTD

E-mail: [email protected]

We are registered with the ICO under registration number:

ZB646777

The type of personal information we collect

We currently collect and process the following information:

· Personal details such as your name

· Contact details such as your email address and home address

· Financial details such as payment method

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· You have purchased an online course

· You have signed up to our mailing list

· You have signed up to download one of our free trackers

We use the information that you have given us to:

· Allow you to purchase and access the online course

· Approve access to private Facebook support group

· Notify you about any changes to the service

· Send marketing and promotional emails

· Respond to enquiries

· Improve user experience

· Request user feedback

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Amy at [email protected]

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

If you purchase a course, some of your personal information will be stored via Teachable. Teachable have their own privacy policy to protect your data. You can read the full policy here https://teachable.com/privacy-policy.

If you sign up to our mailing list through MailChimp, some of your personal information will be stored via MailChimp. Mailchimp have their own privacy policy to protect your data. You can read the full policy here https://www.intuit.com/privacy/statement/

We will never sell or share your personal information with third parties.

We will only keep your personal data for as long as necessary to fulfil the purpose we collected it for, including to fulfil any legal, accounting or reporting requirements. Please see the full privacy policy for Teachable and Mailchimp for more information on how your data will be disposed of.

Teachable: https://teachable.com/privacy-policy.

Mailchimp: https://www.intuit.com/privacy/statement/

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at THE MIGRAINE LIFE LTD, [email protected]

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk